For shops, salons, agents and offices

Websites and systems that make your business easier to run.

We look at how your business runs today, fix what is costing you time and customers, then set up the website, CRM and tools to keep it that way.

Free, 20 minutes, no obligation. Fixed prices if you go ahead.

Which of these sounds familiar?

Customers

Customers get a patchy experience

Enquiries sit in an inbox for days, follow-ups depend on someone remembering, and two customers get two different answers.

We set up your website, enquiry handling and CRM so every customer gets a quick, consistent reply.

How we fix it
New work

New customers are not finding you

The website looks fine but the phone does not ring, and you cannot tell which referrals or ads are working.

We rebuild the pages and the enquiry or booking flow around getting people to contact you, and track where each one came from.

How we fix it
Numbers

You cannot see your numbers

Sales are in the till, costs are in a folder, and you find out how the month went when the accountant calls.

We connect your EPOS, stock and bookkeeping so you can check where things stand in five minutes, and get your records ready for Making Tax Digital.

How we fix it
How it works

Four steps, one plan.

  1. 1

    Ops Check

    A free 20 minute call about how your business runs day to day. You leave with a straight answer on what to fix first.

  2. 2

    A plain plan

    What we would build, what it costs and how long it takes. Fixed price, agreed before any work starts.

  3. 3

    Build and handover

    Your website, CRM or EPOS set up properly, with a walkthrough for you and your staff so nobody is stuck when we finish.

  4. 4

    Ongoing support

    Optional. A monthly arrangement if you want us on hand for changes, fixes and new ideas.

Who we work with

Local businesses with a handful of staff and a lot to keep track of.

Estate agents

Portal enquiries land in one place, get a reply the same hour, and every viewing has a follow-up date.

Independent retailers

The till, the stock count and the online orders agree with each other.

Salons and clinics

Bookings, reminders and rebooking run from one diary.

Professional offices

Client details, deadlines and invoices live in one system instead of three inboxes.

Who you will work with

A senior operator, not a junior team.

ZenOperations is run by Deb Stevenson. She has spent over 15 years improving how businesses run, in senior commercial and operations roles, and is AAT qualified in accounting. You deal with her from the first call to the handover.

For tradespeople

Work on the tools?

Tradespeople have their own service, with bookkeeping, tax and finance support built around how trades work.

Visit On The Tools

Find out what is worth fixing first.

Twenty minutes, no obligation, and you leave with a clear next step.